Information we collect

When you create an account, make a purchase, or contact us, Shahi Aroma Collections gathers personal details including your name, mailing address, contact numbers, and email address. This information helps us recognise you as a customer, process orders, facilitate delivery, handle payments, and manage your account.

How we collect information

We collect personally identifiable information when you create a free account on our website. You can browse most of the site without registering, but specific actions, such as making a purchase, may necessitate account setup.

Use of collected information

We use the information we gather to:

• process orders and transactions;
• improve our products and services;
• personalise your experience with tailored promotions;
• send promotional updates you have opted into;
• address customer inquiries; and
• conduct market research.

Security precautions

Shahi Aroma Collections implements measures to protect personal information through secure login credentials, restricted server access, and encryption technology. However, no internet-based data transmission can be guaranteed entirely secure, so you transmit information at your own discretion and risk.

Information sharing with third parties

We may share personal information with trusted third parties — including service providers, payment processors, and shipping partners — only to the extent necessary to provide you with our services. These parties are contractually bound to handle your data securely and in accordance with privacy laws. Information may also be disclosed when required by law or during business transitions, but will not be shared for other purposes without your explicit consent.

Contact us

For any privacy-related questions or requests, write to shahiaromacollections@gmail.com.